Red18 strives to provide an entertainment channel for our customers in a positive way. For this purpose, we have safeguards and ensure you are entertained responsibly. Here are supports from the Red18 to help you bet:
- Self-exclusion function
For customers who want to exclude themselves from betting, we provide you with a request to close your account for a period of at least 6 months to 5 years. Please contact Customer Support via the “Contact Us” section on our homepage for more details.
- Age restriction
Red18 has the right to require customers to provide proof of age, if the customer is under 18 years of age it is illegal. Customer accounts will be rejected until satisfactory evidence of age is provided. The age of betting in each country is different, you should find out before making a bet.
The Red18 advises you to protect your own account by securing information about account numbers, usernames and passwords.
- Invalid bets
It is illegal for anyone who is under 18 but wants to open an account or play a bet at Red18, Red18 takes this seriously. We conduct age verification with all customers using payment mechanisms for ages under 18 and conduct random age checks for customers using other forms of payment. PLEASE NOTE THAT ANYONE UNDER THE AGE OF 18 IS DETERMINED TO USE THE WEB SITE WILL BE PENALTED AND MAY BE ALERT TO THE POLICE.
- Manage your betting game
For regular betting players, it is not uncommon to overuse your budget. We recommend that you plan specific budgets to ensure your betting costs are worth it.
Sometimes we deny our own problems and just need help in a state of crisis. Ask yourself if you think you have a problem, set a goal to rest for betting for two weeks or a month as a test. If you fail to do so, you may experience serious problems and may benefit from discussing this with your counselor about your case.
- Limit your personal expenses
Red18 offers tools to help you play your betting. You can set a limit on how much you deposit and how much you can lose in a given period (daily, weekly. Monthly). The requirements to tighten your limits will be effective immediately, any request will need 7 days before it can be effective. To set your personal cost limit contact the Customer Service Staff.